Refund policy

We hope you absolutely love every single product we send you.  But sometimes life happens and plans change, we get it.

We accept returns and exchanges on items that are not personalized, not custom made, and not on clearance within 30 days after you received the package. 

TO RETURN/EXCHANGE your order: all items must be in new condition and original packaging. The customer is responsible for the return shipping costs and any shipping costs for the items that were sent in exchange.

We do NOT accept returns or exchanges on personalized, custom made or clearance items. 

REPLACEMENTS:  If we made a wrong personalization on your order, we'll happily send you a replacement of the personalized item. We do not replace items that were incorrectly engraved because we got a wrong misspelled text from you. 

Disclaimer

This store is integrated with the Western Bid™ e-commerce platform, and Western Bid, Inc. is the Merchant of Record for all purchases made in this store. Therefore, you will see “WESTERN BID” listed as the payee on your PayPal account and credit card statement.